Frequently Asked Questions


Why are there different sized Cremation Urns for ashes? 
Cremation urns come in different sizes for several reasons. A scattering cremation urn is sized to hold the ashes of one person. Our largest sized cremation urn is approximately 200 cubic inches in volume which will contain the ashes of an individual who weighed up to 200lb. Sometimes several members of a family wish to retain a portion of the ashes and the ashes are split up into several smaller sized urns or what is commonly called "Sharing Urns for Ashes". The next size is a Keepsake Urns for Ashes. Keepsake sized cremation urns are sized to hold only a small portion of cremation ashes. When an urn is used to place the ashes in their final location, keepsake urns are often used in conjunction to keep a portion of the ashes close to home.
What size are the Cremation Urns ? 

(Largest) Individual Urns are approximately - 10 inches high, 8-9 inches wide and weigh is just less than 3 kg
(Middle) Scattering Urns are approximately -  8 inches high, 8-9 inches wide and weigh approximately 2 kg
(Small) Keepsake Urns are approximately -  3 inches high, 3 inches wide and weigh approximately 300 g

How do I select a Cremation Urn for ashes? 
There are many factors that come into play when selecting a cremation urn for ashes. The important thing is not to rush into any decisions too fast. This is one of the last acts of love you can perform for your loved one, and the urn that holds the last physical earthly elements is really a very sacred vessel. If you are having a hard time deciding on the perfect urn, it might be wise to have other family members or even a friend join in on the decision. When selecting an urn, most people try to find a style that reminds them of the deceased. Maybe it’s the style or maybe the person admired certain materials in their taste for art. However you choose, usually you just know it when you see it. It can be a real gut feeling when you first see the right cremation urn and you just know this is the one.

What is a cubic inch and what size Cremation Urn do i need? 
The cubic inch is a unit of measurement for volume and is used when referring to the volume of a cremation Urn. One cubic inch is equivalent to the weight of 1lb. An individual who weighed up to 200lb will fit into an urn with the volume of 200 cubic inches. This is not exact but it is the standard size of a cremation urn designed for an adult.

Are urns required to collect the cremated remains? 
Law does not require an urn. Nevertheless, an urn may be desired if there is to be a memorial service or the remains are to be interred in a cemetery. If an urn is not purchased, or provided by the family, the cremated remains are usually returned in a temporary container.

Are all cremated remains returned to the family? 
With the exclusion of minuscule and microscopic particles, which are impossible to remove from the cremation chamber and processing machine, all of the cremated remains are returned to the family.

How long will the Cremation Urns take to arrive by post? 

We post using the Irish "AnPost" Postal service. We register every Urn so it can be tracked - I issue you the tracking number via email. Most Urns take 5-7 working days to arrive anywhere in Europe, Canada, and US. Other places may take up to 10 days.
We use PayPal as our online payment gateway, this allows the customer to use credit cards and most forms of payment. Once you have chosen and paid for your Urn we package and dispatch your Urn within 24 hours.

How does a Cremation Urn for ashes open and close? 
This depends on the style and material of cremation urn. Some open and close with a threaded lid; this is more common in metal urns, like brass and copper. Wooden urns usually have a panel on the bottom that is fastened with screws. Some urns have a bung hole with a plastic plug. Some marble urns have a threaded bung hole. Our ceramic urns for ashes have a dome lid that can be sealed with a bit of silicone sealent . One key feature to a scattering urn is that it can be opened and closed with ease. Scattering urns are designed to easily disperse the ashes back into nature, so they are designed to be easily and thoroughly emptied. For added protection or a permanent closure you can apply clear silicone to the opening.

Who will fill the Cremation Urn for ashes? 
Most families are very capable of filling the urn themselves. It is mechanically easy and can be therapeutic. However, we understand that for some the task can be emotionally overwhelming and that some outside help or just the support of a friend may be necessary to fill the cremation urn. The funeral home or crematory will usually give you the ashes in a temporary container containing the ashes. If you prefer, you may give your funeral professional the urn; they will gladly fill it for you.

Can I put other items inside the urn with the ashes? 
Personal items such as rings, wallets, letters, cards, photos and more can be added to the contents of the urn. We at Irish Ceramic Urns believe there is no wrong or right way to participate when it comes to cremation, what ever make you feel good is the right thing to do when it comes the memorializing your loved one.
Does Irish Ceramic Urns guarantee their urns for ashes? 
Irish Ceramic Urns maintain a high quality product and service. Our ceramic urns for ashes are handmade which is what makes them special. None of our urns are made from a mould, therefore they are unique items with unique variations. We have a return policy as we wish to maintain our integrity and a high esthetical standard. We love our product and hope you do too, we love to help so please contact us with any questions or concerns.